At Finnick Treks, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our store. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We collect personal information when you visit our website, register an account, make a purchase, or contact us for customer service. The types of information we may collect include:
- Name
- Address
- Email address
- Phone number
- Payment information (Cash on Delivery)
We only collect the necessary information required for fulfilling your order and delivering our products to you.
2. How We Use Your Information
The information we collect is used to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our products, services, and website functionality.
- Send order updates, promotions, and marketing communications (with your consent).
We will never sell, share, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist in the operation of our business, such as delivery services, payment processors, and other third-party contractors who help us serve you better.
3. Opting Out of Marketing Communications
If you receive marketing emails or newsletters from us and no longer wish to do so, you can opt-out by following the unsubscribe link in any email we send. Alternatively, you can contact us directly to request removal from our marketing list. Please email us at [[email protected]] to unsubscribe or if you have any questions regarding your privacy preferences.
4. How We Protect Your Information
We take reasonable precautions to protect the personal information you provide to us. We use encryption technologies to secure your payment details, and we maintain physical, electronic, and procedural safeguards to protect your information from unauthorized access.
However, no system is completely secure, and we cannot guarantee the absolute security of your personal information. By using our services, you acknowledge that you understand the inherent risks involved.
5. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
6. International Transfers of Data
Since Finnick Treks operates worldwide, your personal information may be transferred to, and maintained on, computers located outside your state, province, or country. By using our website and submitting your personal information, you consent to the transfer of this information to countries outside your jurisdiction, where privacy laws may differ.
7. Accessing and Updating Your Information
You have the right to access and update the personal information we hold about you. If you need to correct or update your details, please contact us at [[email protected]]. We will make reasonable efforts to accommodate your request.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us at [email protected].
10. Opt-Out Instructions: To opt out of our marketing communications, you can click the unsubscribe link in any email you receive from us, or you can email us directly at [[email protected]] with the subject “Unsubscribe” to be removed from our marketing list.