At Finnick Treks, we strive to provide a smooth and efficient shopping experience. Our shipping policy outlines the details of how we process and ship orders to ensure that you receive your travel accessories, camping gear, and fishing gear in a timely manner. Please review the information below for a complete overview of our shipping process.
1. Shipping Methods and Delivery Time
We currently offer Cash on Delivery (COD) as the only payment option for orders, and we ship to most countries worldwide. Shipping times depend on your location and the shipping method available. On average, you can expect the following delivery times:
- Domestic Orders: [10 – 15] business days
- International Orders: [16 – 28] business days
Please note that delivery times are estimates and can vary depending on your location, local customs, and shipping carrier.
2. Shipping Costs
Shipping costs are calculated based on your delivery location, the size and weight of your order, and any promotions we may offer. Shipping charges will be calculated at checkout before you complete your purchase.
- Free Shipping: We may offer free shipping promotions for certain orders or regions, which will be indicated at checkout.
- Additional Charges: Some remote or international locations may incur additional shipping charges. These will be reflected during the checkout process.
3. Order Processing Time
Orders are processed within [5] business days after your order is confirmed. Please note that orders placed on weekends or holidays will be processed the next business day. If there is a delay in processing your order due to product availability or other factors, we will notify you via email.
4. Shipping Restrictions
We currently ship to most locations worldwide, but some remote areas may have limited shipping options or require additional shipping charges. Please contact us at [[email protected]] if you’re unsure whether we deliver to your location.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details. You can track your package via the carrier’s website using the tracking number provided.
Please note that in some cases, international shipments may not have detailed tracking information once the package leaves the country of origin.
6. Customs and Duties
For international shipments, please be aware that your order may be subject to customs fees, import duties, or taxes imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping charges. We recommend that you check with your local customs office for information on any additional fees before placing your order.
7. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately at [[email protected]]. We will work with the carrier to resolve the issue as quickly as possible. In case of damaged items, please provide photos and a description of the issue when reaching out to us.
8. Shipping Address
Please make sure that the shipping address provided at checkout is accurate. Finnick Treks is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses.
9. Contact Us
If you have any questions regarding our shipping policy, need assistance with tracking your order, or have inquiries about shipping to your location, please don’t hesitate to reach out to us.
Email: [email protected].